Research
A foresight-oriented service design approach to foster longer-term thinking and sustainable practices
Abstract
This paper explores how service design practitioners can incorporate foresight methods as a way to foster longer-term thinking and sustainable practices in design projects. Our findings highlight that service design agencies might not always be equipped to offer to their clients a structured integrated foresight and service design approach. This paper presents the preliminary results of a 15-month study, which was also articulated into a series of co-creation workshops aimed at exploring possible ways in which foresight can be integrated within service design practices.