Abstract
Customer segmentation analysis can give valuable insights into the energy efficiency of residential buildings. This paper presents a mapping system, SEGSys that enables segmentation analysis at the individual and the neighborhood levels. SEGSys supports the online and offline classification of customers based on their daily consumption patterns and consumption intensity. It also supports the segmentation analysis according to the social characteristics of customers of individual households or neighborhoods, as well as spatial geometries. SEGSys uses a three-layer architecture to model the segmentation system, including the data layer, the service layer, and the presentation layer. The data layer models data into a star schema within a data warehouse, the service layer provides data service through a RESTful interface, and the presentation layer interacts with users through a visual map. This paper showcases the system on the segmentation analysis using an electricity consumption data set and validates the effectiveness of the system.